Ascolta Early Learning and Care - Southern River

Debbie Usher

Sep, 2023

My granddaughter has been going to Ascolta since October last year I find they are very caring kind ladies . My Granddaughter who... My granddaughter has been going to Ascolta since October last year I find they are very caring kind ladies . My Granddaughter who is 3 loves going on Fridays now I am going to book her in for a second day. Read more

Tia Goodgame

May, 2023

The girls here really go above and beyond and work with you to support you and your children. I am so grateful to... The girls here really go above and beyond and work with you to support you and your children. I am so grateful to have them as a part of our extended family and our children are just flourishing in their care. They always have an open door policy if we have any concerns and are so prompt in implementing anything required. Read more

Kristen

May, 2023

Response to comment at bottom of review! Absolutely awful experience. It was my child’s first time in daycare and the carers kept calling me... Response to comment at bottom of review! Absolutely awful experience. It was my child’s first time in daycare and the carers kept calling me to pick him up ‘because it’s too hard to change other kids nappies when your kid is crying’, he never stayed a full day because they kept calling me. My child would cry and cling to me at drop off and the carers would just walk past and ignore us without offering help. When speaking to the center manager I said ‘I feel like no one cares that he’s struggling’ her response was ‘Do NOT think about Ascolta that way’. Didn’t care to ask why I feel that way or look in to the issues. We received no support and no help. If this is what was going on in front of me, I’m horrified to think what happened when I was gone. Have since gone to another center and it is a completely different experience. I would rate them zero if I could. Editing to respond to comment: we were most definitely enrolled, I still have my enrollment pack. I don’t intend on providing more details as my review is solely to warn others, also as mentioned below I did speak directly to the manager and I got scolded for speaking openly. Also it’s kind of convenient that you “can’t find the accounts” for every bad review you get but can find the good ones?? Dont paint me out to be a liar, it’s not a good look for your company. Read more