Nino Early Learning Adventures - Elsternwick

Edited after owner’s reply: I’m not posting this to argue or seek resolution, I have no ongoing relationship with this service. I’m sharing this... Edited after owner’s reply: I’m not posting this to argue or seek resolution, I have no ongoing relationship with this service. I’m sharing this to help other parents make informed choices, based on my own firsthand experience. While every parent’s expectations are different, I personally felt the care was more business-driven than child-focused. I also understand one of the centres under this company has recently made headlines regarding serious allegations. While I won’t comment further on that, I believe it reflects a wider need for scrutiny. In my opinion, there are serious issues with how this company operates Original review: I enrolled my two children at Nino Early Learning Centre after positive experiences at other daycares. My son, normally happy and social, became terrified to attend. I didn’t understand why, until I placed my six-month-old daughter there. On her very first day, she came home with a severe, bleeding nappy rash. The staff apologised and promised improvements, but nothing truly changed. Both my kids became clingy, withdrawn, and unhappy. I visited the centre frequently, and while staff seemed friendly on the surface, it felt very superficial. One day, I witnessed a crawling baby crying and following me, desperate to be picked up. No educator was present in the room. When I raised concern, one staff member snapped, “We don’t pick up crying babies here.” Later, the manager confirmed this is centre policy, to avoid back injuries. Honestly, if you’re too worried about hurting your back to comfort a 7-month-old baby, this is not the right industry. I’ve seen older educators elsewhere lovingly engage, lift, and nurture children without complaint. Saying a baby is “too heavy” to lift is the most pathetic excuse I’ve ever heard. In another instance, I found a sleeping child left alone in a room without supervision—completely against safety standards. At that point, I knew I had to pull my children out. They now attend a smaller, less flashy daycare and are absolutely thriving. They run in happily, don’t want to leave, and adore their educators. Parents, please watch your child’s behaviour. If your child needs warmth and emotional care, Nino may not be the right place. Trust your gut—no polished building or friendly greeting is worth your child’s wellbeing. Read more

Sun Shine

Jul, 2025

We love Nino Elsternwick ❤️ every single staff member dotes on our boy, they all very clearly love what they do. So glad... We love Nino Elsternwick ❤️ every single staff member dotes on our boy, they all very clearly love what they do. So glad our baby is in such good hands Read more

Stephanie Dakis

May, 2025