Little Angels World of Learning

It used to be great when there were experienced staff and the place was adequately manned but in the last 7 months it's... It used to be great when there were experienced staff and the place was adequately manned but in the last 7 months it's just become bad. The curriculum being taught there involves mainly of looking at the touchscreen. Continuous pointless updates with a table being updated being sent via the Xplor app. My daughter was in there since she was just over a year old until I changed her 2 months ago to a different daycare. BEST move I ever did. She is absolutely thriving there now and the social problems that she was displaying at Little Angels for 3 continuous months were correctly recognized by a brilliant teacher at her new daycare as her simply trying to make friends. This social problem has been remedied completely with just a little patience, observation and most importantly the correct procedures being put into place to help overcome this phase. This was not done at Little Angels. The procedure that was apparently put into place was half assed and done simply to cover themselves to show that they had done the correct thing. My daughter was 4 months off from starting primary school. It was even suggested for my daughter to go see a doctor. The worry that this caused for me before I followed my gut instinct to pull her out was immense. Not to mention how miserable she was in her last few months there. In the space of one month (Mar-24) 6 senior staff members left with another 4 trickling away in the following months. There is a new Area Manager as well. I put in a request for the Area Manager to get in touch with me when I filled out the resignation form and I am still awaiting that call...this was 2 months ago. The problem seems to be with the Corporation/Management. Give me a mum with experience over a staff member that has just come out of school training of some sort any day. The place was always filthy unless there was an event coming up. Way too much pressure and expectations on the educators to be cleaners as well as watch over 12 children at a time. No wonder they drop like flies over there.The center had cleaners come in twice a week to clean. At a daycare center this is a joke. Should be daily. Cockroaches in the corners, toilets not flushed or wiped down after the kids, permanent smell of mould from the rooms, a huge pile of shoes and socks that grew day by day. Just no attention to detail really. The absolute worst was when I would go to pick my daughter up and there would be little toddlers walking around crying for their Mum/Dad with green crusted snot running down their noses, conjunctivitis in their eyes and staff member were on their phones or just not enough staff so kids would be overlooked. Absolutely heart breaking really. I could go on and on but this daycare has already taken up too much of my time. If you have no other option but to enroll your child there keep your options open with other daycares and get on the waiting lists. One of the best things with my daughters new daycare is that when my daughter doesn't attend, we don't get charged! Never understood getting charged for the daycare charging me when they were shut on public holidays. Even when sufficient notice was given for a holiday you still only got 30% off. An absolute joke of a daycare. No wonder the old manager simply walked out the door after 15 years of being there. Couldn't even entice the staff that wanted to leave with higher pays either. Read more

Magdalena Bres

Oct, 2024