LEAD Childcare Mango Hill Village

My child has been out of this center for a few months now, I can totally not write this review, but I hope... My child has been out of this center for a few months now, I can totally not write this review, but I hope all parents are prepared for what your child will encounter in this center. My child came to this center when he was 6 months old, and he suffered 3 incidents of neglect before he left the center. The first time was when he was 7 months old, there was no one to feed him for 5 hours, not even a drop of water, he kept crying when I picked him up, and I was told that he didn't settle, but I knew he was just too hungry. The second time was when my child was 8 months old, a lady put him in an adult size chair and took his hands off him, causing him to fall off the chair and hit his head. The third time was when my child was about 9 months old, the same lady let him sleep in the air-conditioned room with very wet clothes, I brought enough change of clothes, but she didn't change my child, causing my child to have a fever of 39 degrees that night. I contacted the center manager and complained to the lady, and the lady lied to the center manager and said it was because my child drooled when he was sleeping, but the photos uploaded by story park can show that she was completely lying. The center manager apologized to me after seeing the photos, but I never received any apology from that lady. I am very happy that my child likes the daycare now, and I hope that no other child will have the same experience as my child in this center. Read more

张Amanda

Mar, 2025

A beautiful centre but very under resourced check out the storage rooms. This service does not support educators but instead relies on them... A beautiful centre but very under resourced check out the storage rooms. This service does not support educators but instead relies on them to resource their own rooms. I personally would not enrol my child at Lead. As its all about profits instead of the well being and respect of the children and educators. The expectation is for educators to pay for your childs Christmas party amongst other things. Pretty poor management expectations on directors as well. Whilst head office staff are treated like royalty. Read more

Alison Worth

Oct, 2024