Guardian Childcare & Education Coopers Plains

Where do I start this has been an ongoing problem for years I have spoken to management of the centre numerous times I’ve... Where do I start this has been an ongoing problem for years I have spoken to management of the centre numerous times I’ve even had to get council involved with the noise vents being left on after hours and running weekends. Air conditioning units left on all weekend after hours the cleaner coming in at 3:30 am waking us up with vents and lights running Slamming of the door underneath the building, which the manager had told me, it had been put on a slow release door, which it hasn’t constantly having toys, shoes, etc thrown out from a huge window into my neighbouring yard in Which our cars have been parked I have seen children being hit over the head by other children with toys and no staff around I’ve heard The educators scream and abuse the children, plus other family members and friends have heard it too. I brought this up with the centre and they just hang up in my ear after I had told them They have called me a liar over the years of the vent been left on lights and stuff thrown into my yard, I have proof of it all. I spoke to the manager of the centre and she had promised me all these things would be fixed. Nothing has been done. They are just rude and arrogant and disrespectful they don’t care about people‘s well-being or mental health. I’m not asking for a Miracle. I am just asking for some peace in our own home which we are entitled to. I find it so disgraceful and so distressing. I have anxiety from the stress of it all, and high blood pressure. The centre is a joke. They don’t care about neighbouring properties and they do not care about children as I’ve witnessed and heard it myself for four years due to so much stress I have to now try look for a new place to live as they have told me in the past just move how low and rude why should I have to move from my home of 18 years just shows the what there really like nice over the phone at one stage but Behind the scene is a different story. No respect no honesty no kindness, no thoughtfulness just plain Disrespect, even after council have called them to let them know, please switch the vent off over the weekends and after hours it’s still being left on they purposely do it just to annoy us. I don’t know how as a manager you sleep at night knowing you disrupt and upset people we have to shut our windows and doors every day and night to block the noise from the centre from vents air conditioning units being left on I have even had to sit down the park for hours just to escape the noise we just live in hell everyday from this centre they are well aware of this all but simply just laugh in our faces Read more

Mel

Dec, 2024