Absolutely love this childcare, all educators and staff are welcoming, understanding. You can tell they love our little ones and their job. Laura...
Absolutely love this childcare, all educators and staff are welcoming, understanding. You can tell they love our little ones and their job. Laura and the other office ladies have always been amazing the greeting when you instantly walk in, the little chats show how they aren’t just there for our children also for the parents. Mona has made my little ones childcare journey so easy, she’s a fantastic educator. Very attentive with what ever concerns I’ve had, my little one adores her. The connection she makes with parents and children is unmatched. I highly recommend south street early learning. Thank you for all that you guys do !
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Would recommend to a friend
I thought the centre was doing great until I saw one of the senior teacher yelling and bossing to the junior staffs. I...
I thought the centre was doing great until I saw one of the senior teacher yelling and bossing to the junior staffs. I take my daughter once in 2 weeks or so and everytime I go there, a teacher name Tiyaki or Tyaki I dont remember fully, found her yell at other staffs and found out she was so rude to juniors. I saw her in a same temper 3/4 times until last week which was really bad to see. What kid learns is how their teacher behave.
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Response from the owner
21 Jun 2025
Thank you for taking the time to share your concerns. Please know that we take feedback and claims like this very seriously. The wellbeing of the children in our care, along with fostering a positive and respectful team environment, are fundamental to our values as a centre.
You’ve rightly pointed out that modelling respectful behaviour is important for children, and we couldn’t agree more. It’s equally important that this expectation extends to adults, especially when raising concerns. Publicly naming and shaming a valued team member is neither constructive nor respectful.
If your concerns are genuine and your priority is the environment your child is learning in, we hope you will reach out to us directly, in line with our centre’s escalation process. This allows us to properly investigate and work with you towards a resolution, supporting the continuous improvement of our team and ensuring the best outcomes for our children.
Thank you again for your feedback.
I couldn’t be happier with the care my son receives at South st ELC. The staff are incredibly warm, attentive, and truly dedicated...
I couldn’t be happier with the care my son receives at South st ELC. The staff are incredibly warm, attentive, and truly dedicated to the children’s well-being and development. From the moment we walked in, I felt at ease knowing my son would be in a safe and nurturing environment. The activities they offer are both fun and educational, and I love seeing how much my son has learned and grown since starting. Communication is always clear, and I appreciate how the educators provide regular updates on his progress. I highly recommend South st ELC to any parent looking for a caring and professional daycare. They’ve truly become like a second family to us!
I couldnt thank you all enough especially Mona who has been an absolute gem assisting my son to easily transition into a new environment, creating a safe space for him.
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