Journey Early Learning Gumdale

In January 2025, this centre didn’t change my child’s nappy for the entire day - approximately 6 hours. She was wearing the same... In January 2025, this centre didn’t change my child’s nappy for the entire day - approximately 6 hours. She was wearing the same nappy I put on her that morning when I picked her up - saturated and soiled. I emailed them regarding this and never received any correspondence or acknowledgement. About a month later, my nephew who was also enrolled at the centre was picked up wearing the same nappy he had been dropped off wearing that morning, approximately 8 hours in the same nappy. Also saturated, soiled, and disintegrating. Edit 18/2 - No one has contacted me, despite the reply below. I have also contacted “Journey HQ” who have also neglected to respond to my complaint. Edit 15/3 - Still nothing from the centre or their “HQ”. Read more

Grace Longworth

Feb, 2025

Journey isn't just a childcare centre it is "The Village". Journey have supported my son and I every step of the way through... Journey isn't just a childcare centre it is "The Village". Journey have supported my son and I every step of the way through 3 different classes with warmth, kindness and dedication. They have truly gone above and beyond when I was sick after the birth of my second child. Ensuring my son was well looked after but also providing support to me and my family. We will be forever grateful to the staff and Kate! My son has only flourished and grown since attending and I can honestly say I always feel he is in safe hands. Read more

chelsea smith

Jun, 2024