Busy Bees at Georges Hall

I wish we had listened to the negative reviews posted below because this place is as bad as they come. We couldn't survive... I wish we had listened to the negative reviews posted below because this place is as bad as they come. We couldn't survive more than 3 weeks (2 of which was due to a notice period) with this centre as they have been the worst bunch of people you could meet let alone place your child with. Our daughter had 2 incidents with falls involving a bump on her head in the span of the 3 weeks and on neither occasions were we notified. We were only given an incident form on one of the occasions and it was done in passing as "Oh hey your daughter hit her face and has a massive bruise so please sign this form thanks. It doesnt even really hurt so its okay". The other occasion they didn't even bother because we were already leaving the centre. These incidents aside, the centre follows none of the policies or programs they pretend to set out for the kids. We knew there was something wrong from the first orientation. When we attended and we saw another child who clearly is feeling some form of emotional abuse standing slumped up in the corner next to a bin. We were there for 45 minutes and he stood there the whole time without one person (I can't call these clowns educators because they're clearly not!) checking on him! Within the same visit one of the people working there swung the door open when they were taking the kids in and it whacked one of the girls in the face and she started crying. They didn't even stop to check on her and instead just shooed the kids in for morning tea. On another occasion we came to drop something off for our daughter and when we arrived our daughter was holding a dirty used paper cup with rubbish and sand stuffed in it. The place is filthy and poorly maintained and the toys look like they've been through world war 3 and not one of them is working. When you arrive you can expect a small crowd of the people working there sitting around in a circle on a bunch of milk crates discussing what fast food they had on the weekend while the children do laps around a sand pit wondering why they are there. There is literally no worse feeling you can have as a parent then when you see your child give you a look of "why did you punish me by leaving me here" and we saw that from our daughter everyday we picked her up from here. Don't make the same mistake we did and placing your child here no matter how desperate you are for immediate care because you will regret it. They really take the care out of child care and I'm surprised they still have a licence given the mountain of paperwork they would be having from the number or incidents that happen here. You have been warned. Ps Any of the positive reviews you see of this place are actually of the staff themselves. It's actually very desperate of them to trick people into thinking this is actually a good centre with fake reviews. Trust your gut instinct if you ever decide to visit this place. Pps. As a reply to the owners reply - we have raised these issues directly with your centre manager and was advised that you guys are sorry and will make sure it doesn't happen again just for it to happen again within the next week and this time you didn't even have the courtesy to apologise or record the incident as my daughter was leaving the centre. You guys don't care and anyone who visits this centre longer than 20mins can see this from your staff. Don't kid yourself. You guys never even reached out after we left. Just lies upon lies from this centre Read more

Anh

Nov, 2023