Cottage Academy Early Learning Clontarf

Disappointing Experience – Poor Management and Billing Issues We had high hopes for Cottage Academy, especially given its beautiful environment and the originally wonderful... Disappointing Experience – Poor Management and Billing Issues We had high hopes for Cottage Academy, especially given its beautiful environment and the originally wonderful educators. However, our experience was ultimately disappointing. During our time there, we had three different regional managers, and the centre manager was unhelpful in addressing our concerns. The biggest issue we faced was the ongoing billing inconsistencies. Charges would change without clear explanations, and the management seemed either unwilling or unable to provide answers. The only communication we've received since leaving has been about supposed money owing—yet, when we sought clarification on charges while attending, we were met with confusion and no resolution. Unfortunately, the business has gone downhill, and we are not alone in our frustrations. Many families have experienced the same issues with unexplained charges and a centre manager who lacks the ability to make decisions or properly address concerns. While the facility itself is lovely, the lack of competent management and ongoing financial inconsistencies make it difficult to recommend Cottage Academy to other families. Read more

Tarsh Soxsmith

Mar, 2025

Beautiful "home away from home" for our child. Marred by a horrible experience at a much larger daycare 'business', our once independent happy... Beautiful "home away from home" for our child. Marred by a horrible experience at a much larger daycare 'business', our once independent happy child had developed severe seperation anxiety. All of the staff at Cottage Academy went above & beyond to help settle our anxious and very hesitant child into their service. Our child is now thriving and loves attending. The activities and experiences the centre offers are second to none. Small numbers mean all of the staff know all of the children, so regardless of who is "on duty", we know our child is in good hands, and being cared for by someone they are familiar & comfortable with. Read more

Melissa Day

Mar, 2025