Arwon's Little Angels Child Care Centre

Arwon’s Little Angels Childcare is amazing! The staff are so kind and caring, and our child has grown so much since starting here.... Arwon’s Little Angels Childcare is amazing! The staff are so kind and caring, and our child has grown so much since starting here. It’s a warm, safe, and fun environment. We couldn’t be happier and highly recommend it to other families! Read more

V Nada

May, 2025

I strongly recommend avoiding this childcare centre. My experience has been deeply disappointing and concerning. Which is a shame because when we started there... I strongly recommend avoiding this childcare centre. My experience has been deeply disappointing and concerning. Which is a shame because when we started there back in 2022 it was great. First and foremost, the lack of adequate handover is alarming, leaving me unsure of my child’s daily activities and progress. We went from daily updates when we began to one update in two months by the time we were able to move centres which was barely a few sentences and a handful of group photos. Even more distressing is their failure to address incidents where my child has been injured – such negligence is simply unacceptable, often incidents are not seen or cameras are not working. Small children who are only just learning to walk are left to navigate the outdoor space with children much older running around. Additionally, there seems to be no meaningful effort to manage disruptive and violent children, creating an unsafe and chaotic environment for everyone, despite repeated verbal and written concerns being lodged with staff and management. The centre itself has issues with hygiene, as there is often an unpleasant smell of urine lingering throughout the older kids room. Only a single toilet accessible to children outside which isn’t always open forcing children seek an educator if they need to go. Soiled clothes are left in a plastic tub for parents to rummage through despite being asked to purchase and provide a wet bag. To add to the frustration, the childcare fees are one of the highest in the area, making the poor quality of care and lack of inclusions even harder to justify. Especially in the preschool room where the program is lacking since the longtime ECT left. Staff turnover is high, which impacts the continuity of care and left my child in an unsettling situation. On top of this, the owner is not only unprofessional and rude but also notorious for removing negative reviews rather than addressing concerns. This centre does not uphold the standards parents should expect, and I cannot recommend it to anyone seeking quality, reliable childcare. Read more

Skye-maree Phillips

Apr, 2025