This has to be the worse childcare my kids have attended. I wish if I could give stars in negative. I ended up...
This has to be the worse childcare my kids have attended. I wish if I could give stars in negative. I ended up contacting head office as well as area manager and had to terminate service with immediate effect. Decision is about your kids, please take a time to read the review.
1. Management - People are managing this childcare day to day are in the wrong job. Very rude, arrogant and unprofessional. Manager will talk to parents like they doing a favor to parents by providing service. People in management best at avoiding to answer questions or parents' concerns as well.
2. CLOSE DOORS - No matter what the weather is kids will stay OUTSIDE. From the moment you drop them in to when you go and pick them up again you will find your kids outside. If you ask them then they will say they have Emilio Regio policy and doors are always unlocked (unlocked but not open). Doors are extremely hard for kids age of 3 or 4 years to open that door by themselves. If you tell them you want your kids to play inside, can he play inside? Then answer will be typical, we are understaffed and don't have any one to look after at this stage. They will keep kids outside in windy or cold weather as well and when kids get sick they will apply their policy of not to bring kids back for 48hrs.
3. Hygiene - some educators will just watch your kid having food with hands full of sand. I doubt if anyone educator or management staff would prefer to eat that way. More than often found kids' nappies are full of sands as well. Even tho in later afternoon they change kid's nappy before they go home.
4. Fake Reviews - Don't go by those 5 star reviews most of them are by staff itself.
5. Aggressive- People in management won't think twice before having a go at you or to be rude with you in front of staff/parents.
There are better childcare out there, this is definitely NOT THE ONE.
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Would recommend to a friend
I am incredibly proud to be a part of the team at Nido Early School in Yallambie. The management team here is truly...
I am incredibly proud to be a part of the team at Nido Early School in Yallambie. The management team here is truly wonderful, always supportive and dedicated to creating a positive and encouraging work environment. Their leadership fosters a culture of collaboration and mutual respect, which makes coming to work every day a joy.
The colleagues I work with are equally amazing. We all support each other and work together seamlessly to ensure the safety and wellbeing of all the children under our care. It's heartwarming to see how everyone is committed to providing the best possible care and education for the children.
A special shoutout to our chef, who prepares nutritious and delicious meals for the children every day. Their dedication to providing healthy food options ensures that the children are well-fed and happy, which is so important for their growth and development.
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It’s always daunting trying to find a childcare place that you feel comfortable with. However, from the first moment I walked in to...
It’s always daunting trying to find a childcare place that you feel comfortable with. However, from the first moment I walked in to Nido yallambie I knew this was the place for our girls. Not only is it very clean, but the professionalism and care from staff is perfection. I have never ever had to worry about my daughters and their care here. The educators are all lovely and do a fabulous job. I also love that everyone is treated equally and that my daughters see men and women in this field. The new management in place have done a wonderful job! Kylie and Mel make sure the standards are exceeded and are always willing to answer any and all questions. I love seeing management actually interacting with the educators and the children too. They don’t just ‘sit at the front desk’. The best part about this place is everyone here makes it feel like home and your kids are part of the family. Thank you so much for your care of my daughters. Means the world to us. Keep up the fabulous work all! :)
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Response from the owner
08 Aug 2024
Thank you, Georgia, for your wonderful feedback. We are delighted that you feel confident and at home at our early school. Your kind words about our educators and management are greatly appreciated. We look forward to continuing to care for your daughters.
Nido Early School
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